Christmas Warranty

To help take some of the stress out of Christmas buy now and your warranty won’t start till Christmas Day!

 

We know a lot of people are buying their Christmas presents early especially toys and we don’t want you to miss out on any of the amazing deals available.

To give you the peace of mind that you won’t lose a chunk of your warranty with the toy still sitting in the box we have extended our warranties* so they won’t begin till Christmas morning.

Buy with confidence from Outdoortoys this festive season and enjoy your added warranty on us!

Remember to check your order as soon as it arrives and contact us at info@outdoortoys.co.uk with any issues as soon as possible. We want to make sure if there is an issue that we can get you up and running and avoid any disappointment on the big day.

Pre Order Items

We offer a full refund guarantee on all pre order items. In the event that a pre order item doesn't arrive from our suppliers as expected or will be delayed we will contact you to keep you up to date, and should you wish to cancel your order at any time before we send a despatch email to tell you your item is on the way we will refund you in full.

PLEASE NOTE: Our Returns Policy is separate to our Warranty, the Returns Policy gives you 14 days from the date of delivery to contact us if you wish to return the item for any reason, see Terms and Conditions for returns information and details of what the warranty covers.  

*Christmas Warranty DOES NOT APPLY TO PETROL POWERED PRODUCTS which only come with a 30 days parts only warranty as these are not classed as toys and require constant maintenance. Also the Christmas Warranty is only available on products where Outdoortoys is responsible for the warranty, in the case of products that are manufactured by BERG, Kidkraft, Bestway, Smoby, Quickplay, Peg Perego, Razor, Dino or Samba the warranty for these products is provided by the manufacturers and as such not covered by Outdoortoys Christmas Warranty offer.

Christmas Delivery

 

We’re aware that things are changing rapidly due to changes to government restrictions because of Covid but we are dedicated to limiting the effects that these restrictions have on deliveries; we are shipping orders daily on the fastest services available, though this varies depending on the size of the item.

We are trying to display the latest possible delivery date on product pages and many deliveries are happening earlier than this stated date, but please keep in mind that with local restrictions effecting different delivery areas there may be some slight delays that are unavoidable. Delivery dates shown refer to mainland UK, surcharged postcodes such as Highlands of Scotland or Northern Ireland will take a couple of days longer.

With the extra strain that the increased demand for online shopping is putting on the courier network we are advising that you order as soon as possible to ensure your order arrives on time and to avoid disappointment, we want everyone to have the best Christmas possible and want to do our bit to make sure that happens :)